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    • Home
    • Services
    • About
    • FAQ
    • Portal
    • Links
    • Resources
  • Home
  • Services
  • About
  • FAQ
  • Portal
  • Links
  • Resources

Frequently Asked Questions

What can I expect?

Individual, family, and group therapy formats all vary. But we will work with you to best meet your needs and work toward personal goals you set, all in a comfortable, caring environment. 

How much does a session cost?

Session Fees 

  • Individual and family session rate: $160
  • Group rate varies depending on the group format and length

Please do not hesitate to contact us as we can work with clients who are in need of a sliding scale.  
 

Do you accept insurance?

Nicole Baumgartner, LCPC, NCC is in network with Cigna and most Carefirst plans. Please contact your insurance company prior to starting counseling to verify your mental health coverage.


For all other insurances, Nicole is considered an out of network provider.  After a session, you will be provided with a super bill which you may be able to submit to your insurance company for reimbursement. Services may be covered in full or in part by your health insurance or employee benefit plan. Please check your coverage carefully by contacting your insurance company and asking the following questions:

  • Do I have out of network mental health insurance benefits?
  • How many sessions per year does my health insurance cover?
  • What is the coverage amount per therapy session?
  • Is pre-authorization required for any or certain counseling sessions and specific CPT codes? 
  • Is approval required from my primary care physician?

Is what I talk about kept confidential?

Yes, confidentiality is a large part of the relationship between client and therapist. Anything you discuss in session remains private between yourself and the therapist, with a few exceptions. You may wish for your therapist to share some information with your other healthcare providers (your physician, psychiatrist, etc.). Your therapist can do so after receiving your consent through signing a form to release information. Your therapist will then discuss with you specific information you wish to have shared. 


In addition, state law and professional ethics require therapists to break confidentiality under the following circumstances: 

  • There is suspected past or present abuse or neglect of a child, adult, or elderly individual
  • The therapist has reason to believe the client is a danger to him/herself or has threatened to harm another individual

What kind of issues do you treat?

We work with individuals and families who may be dealing with depression, anxiety, anger management, grief/loss, adjustment issues, ADHD, behavioral issues, family conflict, and other issues that may causing distress. Nicole Baumgartner, LCPC, NCC has experience helping families and parents learn tools to effectively manage conflict and improve relationships within the family unit.  

Where can I find resources to use at home?

Check out some of our recommended products and resources on the Links page.

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